Rammy FAQ — all your questions
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To register on Rammy, you will need an active mobile number, a personal email address, your full name, and date of birth. You must be at least 18 years old to sign up.

Each user may open only one account. Creating multiple accounts violates Rammy's terms and may result in all accounts being suspended and balances forfeited.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address and an OTP will be sent to you. Use the OTP to set a new password. The entire process takes under 2 minutes.

Changing your email or phone number requires completed KYC verification. Your name and date of birth cannot be changed after registration, as they are used to confirm your identity. Please contact support for further assistance.

Log in to your account and go to the "Deposit" section. Choose your preferred payment method — mobile banking, bank transfer, or electronic wallet. Enter the amount and follow the on-screen instructions. Your balance is typically updated within 5 minutes.

The minimum deposit on Rammy depends on your chosen payment method. Mobile banking and electronic wallets generally start from as low as 500 BDT. For exact limits, Deposit page View.

Withdrawals to mobile banking and e-wallets are typically processed within 15 to 30 minutes. Bank transfers may take 1–3 business days. KYC verification must be completed before your first withdrawal.

Rammy does not charge any withdrawal fees. However, your payment provider may apply their own charges. To find out the fees for a specific method, On the deposit page View details.

First, wait 15 minutes — network delays can sometimes slow things down. If the issue persists, contact Rammy Support with your transaction reference number and a screenshot. We will verify and resolve it promptly.

Once you open a new account and make your first deposit, the welcome bonus will be automatically credited to your account. Specific wagering conditions must be met to use the bonus. For details, On the promotions page View.

A wagering requirement is a condition that requires you to place a certain amount in bets before withdrawing a bonus. For example, a 30x wagering requirement on a 1,000 BDT bonus means you must wager 30,000 BDT before withdrawing.

Share your referral code with a friend. When they register and make their first deposit, you will receive a referral bonus. For bonus amounts and terms, On the promotions page provided.

Rammy offers Live Casino, fish games, Sports Betting, slots, card games, and much more — all accessible from a single account.

• Live Casino: Blackjack, Roulette, and Baccarat with real dealers
• Fish Games: A variety of arcade-style shooting games
• Sports Betting: football, cricket, badminton, and much more

Yes. All games on Rammy use independently verified RNG (Random Number Generator) technology, meaning every outcome is completely random and cannot be predicted by anyone.

Yes, Rammy's Sports section offers in-play and live betting. Odds update in real time during ongoing matches, and you can place a bet at any moment. For more details, Sports Page View.

KYC (Know Your Customer) is an identity verification process that requires you to submit a copy of your national ID or passport. It is essential for preventing financial fraud and keeping your account secure. Completing KYC is mandatory before your first withdrawal.

No. Rammy never sells or shares your personal information with third parties. Information may only be shared with regulatory authorities when required by law. Our Privacy Policy View.

Change your password immediately and log out of all active sessions. Then notify Rammy Support. Enable two-factor authentication (2FA) to prevent this from happening again.

The Rammy app is available for both Android and iOS. For the download link and installation instructions, Platform page Visit us. Download only from official sources.

On Android, enable "Install from unknown sources" in your phone settings before installing. On iOS, you may need to trust the profile. Detailed steps On the platform page provided.

Both offer the same games and features. However, the app provides push notifications, biometric login, and faster performance. The app is recommended for mobile users.

Go to the "Responsible Gaming" section in your account settings to set deposit limits, session time limits, or a cooldown period. Limit reductions take effect immediately. For more details, Responsible Gaming page View.

Self-exclusion means voluntarily deactivating your account for a set period of time. During this period, you will not be able to log in. Exclusions can be set for anywhere between 6 months and 5 years. It is an effective step toward preventing addiction.

No, it is strictly prohibited. Rammy serves only users aged 18 and above. Age is verified during registration, and any account found to belong to a minor will be closed immediately.