Rammy Privacy Policy — Your data is completely safe with us

Rammy is a world-class online gaming platform serving Bangladesh and players across the globe. We understand that your personal information is highly sensitive, and protecting it is our foremost responsibility.

This Privacy Policy ("Policy") explains what data Rammy collects, why it is collected, how it is stored, and the circumstances under which it may be shared with third parties. By creating an account on Rammy, you agree to this Policy.

Rammy complies with international data protection standards and safeguards your personal information with the utmost care.

Rammy collects several types of information to deliver its services. The table below provides full details:

We never store your full card number or banking PIN. Payment information is always kept in encrypted form.

Rammy uses your data only for specific, legitimate purposes. We never use your information for anything beyond what is necessary.

• For account creation, verification, and management
• To process deposits, withdrawals, and financial transactions
• To prevent fraud, money laundering, and unauthorized access
• To recommend games and offers tailored to your preferences
• To provide customer service and technical support
• To meet legal and regulatory obligations
• To send promotions and offers with your consent

Rammy believes your data belongs to you. We only share information with third parties in the following circumstances:

• Payment Processors: Limited data is shared with verified payment gateways solely to process transactions.
• Security Partners: We work with specialist security firms in fraud detection and prevention.
• Legal obligations: Sharing data in compliance with court orders or government directives.
• Game providers: Relevant data for resolving game-related disputes.

Rammy does not share your data with anyone beyond the cases listed above. All our third-party partners are contractually required to uphold the same privacy standards.

Rammy uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

• Essential cookies: Essential for login sessions and security — cannot be disabled.
• Functional cookies: Remembers your preferences and language settings.
• Analytics Cookies: Anonymous usage data is collected to help improve the platform.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Rammy does not retain your data indefinitely. Once the purpose has been fulfilled or the need no longer exists, your data is deleted or anonymized.

• Active account data: retained until the account is closed.
• Transaction data: typically 5–7 years, in accordance with legal obligations.
• KYC documents: as required by regulatory obligations.
• Gaming history: up to 3 years after account closure.
• Support conversations: 2 years after the issue is resolved.

Rammy employs industry-leading security measures to protect your data:

• TLS 1.3 / SSL 256-bit encryption on all data transfers
• AES-256 encryption for sensitive data stored in databases
• Regular penetration testing and security audits
• Two-factor authentication (2FA) on all administrative access
• Automated cyber threat detection system
• 24/7 server monitoring and access logging

In the event of a data breach, Rammy will notify affected users within the timeframe required by law.

You have the following rights regarding your personal data on Rammy:

To exercise any of the above rights, email us at [email protected]. Rammy typically responds within 30 business days.

Rammy's services are strictly prohibited for anyone under the age of 18. Rammy is actively committed to protecting minors.

• Age is verified at the time of registration.
• Any account identified as belonging to a minor will be suspended immediately.
• Any data collected from minors will be permanently deleted.
• Parents can report their child's account.

Rammy may update this Privacy Policy as needed or in response to legal changes. You will be notified of any significant updates via email or an in-platform announcement.

The date of any changes will be shown under the "Last Updated" section at the top of this page. Continued use of Rammy after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please contact the Rammy support team. We are happy to assist you.