Rammy wants you to enjoy gaming — but within healthy limits. Gaming should be a part of your life, not a burden. This page has all the protective tools and guidelines we offer to keep you in control.
Gaming is not inherently harmful. Millions of people enjoy online gaming every day in a healthy way — it adds fun and excitement to their lives. Problems arise only when gaming spirals out of control.
Responsible gaming means playing on your own terms — within your own budget and on your own schedule — without letting it affect your family, work, or studies. Rammy believes in this philosophy and is committed to keeping you on the right path at all times.
Rammy is more than a business — it is a responsible platform. We believe that a user's long-term wellbeing is our true measure of success. That is why we provide tools and features designed to help you stay in control at all times.
Online gaming is growing fast in Bangladesh, and many people are experiencing it for the first time. That is why we want every user — new or returning — to understand that playing does not guarantee winning, and even while chasing a win you must be prepared to lose. Most importantly, chasing losses by placing bigger bets is never a sound strategy.
Gaming is a game of chance. Winning is never guaranteed. Never bet money that your family cannot afford to lose.
Allocate a fixed amount from your monthly entertainment budget — that is your gaming limit.
Decide in advance how long you will play each session. Set an alarm.
Ask yourself once a week — is gaming having a positive or negative impact on my life?
Deposit limits, cooldown periods, or self-exclusion — contact support whenever you need help.
If you feel things are getting out of hand, tell your family or seek professional help. That takes real courage.
Rammy provides these tools free of charge to help keep you safe
Set your own daily, weekly, or monthly deposit cap. Once the limit is set, it cannot be exceeded.
Set a maximum duration for each gaming session. When the time is up, the platform will automatically prompt you to take a break.
Take a gaming break for anywhere between 24 hours and 30 days. Your account will be temporarily deactivated during this period.
Activate self-exclusion for a long-term break. Options range from 6 months up to 5 years.
View a full history of your gaming activity and transactions. Take time to assess your own behavior.
Contact the Rammy support team for any issue. Help is available in Bangla 24/7.
After logging in, go to the Settings section and look for the "Responsible Gaming" option to access all these tools. If you run into any issues, email us at [email protected].
Answer the following questions honestly. If you find yourself saying "yes" to three or more, consider reaching out for help.
Do I regularly spend more than I planned and regret it afterward?
Do I get angry after a loss and immediately try to play again?
Do I hide my gaming activity from family or friends?
Do I prefer gaming over spending time on work, studies, or family?
Have I repeatedly tried to cut back on gaming but failed?
Do I chase losses by placing bigger bets to try to win back what I lost?
Have I taken on debt or dipped into savings because of gaming?
Answering "yes" to any of the questions above is not a sign of weakness — it is a sign of self-awareness. The Rammy support team is always ready to help.
Follow these steps to activate Rammy's safety features
Log in to your Rammy account and click on the profile icon.
Go to "Account Settings" or "Responsible Gaming" from the menu.
Deposit limit, session time, or cooldown — activate whichever you need.
Contact the support team directly to request self-exclusion or any specialized assistance.
Answers to the Most Frequently Asked Questions
As a licensed platform, Rammy is legally required to promote responsible gaming. But we go beyond legal obligation — we genuinely believe that the long-term wellbeing of our users is the foundation of our own success.
We regularly update our responsible gaming policies and follow industry best practices. Our support team is specially trained to recognize signs of problematic gaming and respond with care and sensitivity.
No user on Rammy is ever alone. Our entire team is here to support you.
For any responsible gaming support: [email protected] — we respond in Bangla.
Join Rammy and start gaming the right way from day one. Our responsible gaming tools keep you in control every step of the way.
* 18+ only. Gaming is entertainment — play responsibly.